skip to main content

Guest Feedback

Give your feedback

Judith Flowers
08 July 2017

I was very pleased with the funeral reception for my mother on July 5th 2017. The staff were friendly helpful & efficient throughout the preliminary arrangements & the reception itself. The food was excellent, & the way the room was arranged along with the memorabilia was lovely.

Linda Reynolds
08 July 2017

Have visited this hotel for many years and have celebrated many special occasions here my wedding, birthdays and recently my husbands retirerment and 60th birthday it is always a pleasure to stay here and it always feels like a very special treat. On this occasion we where greeted on reception by a lady called Stephanie who was very pleasant helpful and looked after all our needs she was a very good representative for this wonderful hotel and made our stay even more special. Many thanks we will be returning very soon.

Nova Smith
19 February 2017

Thank you to the Fairlawns staff, we had an excellent Sunday dinner in their lovely restaurant. The service is excellent and very good value for money.

Jane Hole
17 February 2017

First class service with staff who go above and beyond to make sure the stay is a wonderful experience. They are genuinely there to help and accommodate every individual need of the guests. Very personal service making every visit special. Will definitely be returning here x

James Thompson
30 December 2016

We stayed with yourselves on 27.12.16. It was truly amazing from start to finish. I proposed in the afternoon then we proceeded to have a mud chamber treatment together and a lovely evening meal. Everything about the fairlawns was perfect so thank you for making it perfect for my now fiance. We shall be back.

Dawn Taylor
24 December 2016

I would like to take this opportunity to say how much i enjoyed my xmas night at your hotel.the food, music and service was superb.i was looked after very well by the staff especially tom bickley.once again thank you.i will definately return and im hoping to have a spa day for my birthday in may.

Katie Barnes
20 November 2016

Having stayed at Fairlawns several times, my partner & I returned yesterday, this time bringing our 9 year old daughter with us. The service, food & room were as amazing as ever. Despite not visiting Fairlawns for over a year (due to other commitments) the staff were as friendly & professional as ever. They remembered us & made our daughter-who's first visit it was-so welcome, taking the time to engage with her. As usual nothing was too much trouble, with the waiting staff offering to adapt the menu for our little one if this was required. All of the staff members appear to genuinely care about the customers. Our daughter loved the experience (even leaving a little 'thank you' note for the staff). Thank you for making our stay wonderful once again & for making one little girl happy-she has not stopped talking about our night away. We cannot rate Fairlawns, the staff or the food highly enough & are all looking forward to making a return visit.

Laura Dennett
04 November 2016

Stayed here lots of times not one bad word to say top class service throughout the hotel,restaurant and spa.just booked a stay for next week and had to write this just to say how helpful one of the reception staff were 'catherine' my internet froze while booking i therfore thought the booking hadnt gone through so co tinued to try again then resorted to calling by this time the package had became unavailabe due to my horrific computer skills which left myself my partner and our friends feeling upset as wed missed out on what we wanted :( however when i called catherine did everything in her power to help me and managed to get us the package and rooms opposite each other.at atime i felt it was my fault id let my partner and our friends down because of my mistake she was like my little saviour hahaha.thanks catherine see you next week :)) #deservesaraise;)

Michael Trevener
21 August 2016

I attended a relative's birthday meal this afternoon,and would like to express my appreciation of the excellent food that I was served. Your staff were extremely accommodating,nothing being too much trouble. This is my first visit,and I will recommend you to my friends and family. Well done!

Pat And Carol Durnin
19 August 2016

Would like to thank all the staff at fairlawns for a wonderful couple of days service and facilities were fantastic thank u all

 
1 to 10 of 326