Fairlawns Hotel & Spa

Your Spa Stay Booking

We look forward to welcoming you to Fairlawns for a spa stay

Here are a few helpful points to ensure a relaxed visit.

Please note this information is for spa stay packages only, if you have a hotel packages such as Stay and Dine and wish to upgrade please contact spa on 01922 450707.

Arrival

You can arrive and check into your room from 2.00pm. Go to the hotel entrance on the left-hand side as you approach the hotel.

Once you are settled into you room please go to spa reception who will issue you with robes and arrange a tour.

Please note we are unable to check guests into rooms, or offer access to the facilities before 2.00pm unless pre booked; charges apply.

Check out

You are required to vacate your room for 11.00am on day of departure, please settle your bill at hotel reception and visit spa reception who will issue you with a locker to use for your departure day (if applicable).

Parking

There is a free car park on site, please note this is monitored by a security gate on arrival and departure.

What should I bring?

You will need to bring
• Swimwear
• A refillable water bottle (not glass) to stay hydrated throughout the day.
• Flip flops
• An original or printed copy of any gift vouchers relating to the booking.
• Something to wear for your evening meal – smart/casual.

You may like to bring
• A book or magazine
• Activewear including footwear for the gyms.
• Extra swimsuit for dry areas and treatments.
• Toiletries and hair styling tools (we provide hair dryers)

We provide for you during the day
• One towelling robe is included (additional robe hire £5.00)
• Two towels – One for your day and an additional towel to shower at the end of the day (additional towel hire £1.50)
• Toiletries in your room and the changing facilities (shampoo, conditioner, body lotion, shower gel)

Please note we recommend leaving jewellery and valuables at home as you may need to remove them for some treatments and facilities and we cannot be held responsible for any loss incurred.

What should I wear for treatments?

Wear something comfortable, so when you dress at the end of the day you will feel relaxed.

During treatments, therapists are trained to respect client’s modesty at all times, and a sarong will be provided in the treatment for you to be covered.
For most treatments wearing your swimwear and robe will be ideal, please do bring a dry swimsuit for comfort or request disposable underwear if your swimsuit is wet.

Special requirements for some treatments:

Pedicures – bring or wear flip flops.

All nail appointments – please note we do not remove gel polish or acrylics, where applicable nails need to be clear of these. We normally put these towards the end of the day and for these we suggest changing into your clothes before the treatment as nail polish can take up to one hour to dry fully.

What facilities are included?

For all spa stay packages you have use of the health club facilities plus additional dining and relaxation facilities. Please click here for the health club facilities.

What food and drink are included?

Day 1 – from 2pm – 5pm

Afternoon refreshments – Fruit, Fairlawns chocolate brownies and seasonal cake.

Evening Meal in Fairlawns Restaurant (Residents Menu or an allowance towards other options)

Day 2- from 10am - 5pm

Continental breakfast in your room.

Morning refreshments - Cereal, Pastries, Fruit, Yoghurt

Lunch – A buffet style lunch including roast meats (turkey & ham), salad selection, roasted potatoes and freshly baked bread.

Afternoon refreshments – Fruit, Fairlawns chocolate brownies and seasonal cake.

Drinks in the Spa Lounge Only: Teas, coffees, herbal tea, seasonal iced waters. Additional drinks such as juices and alcoholic beverages* can be purchased during your stay.

We request dietary requirements on booking, if you have not mentioned any special requirements or allergies please contact us in advance.

* Please note we recommend limiting alcohol intake to one glass whilst using the spa facilities –as you need to drink responsibly when using the heat facilities and it is your responsibility to drink plenty of water to keep hydrated.

What time are my treatments?

Treatments commence from 3pm – 6pm Day 1 or from 10am until 5pm Day 2 and will be confirmed on arrival. Please contact us if you have not advised us of any travel arrangements that may affect treatment times. If you wish to add treatments please click here to book online or email spa@fairlawns.co.uk.

We strongly recommend booking treatments in advance.

Are there any age restrictions?

Please note there is a minimum age of 16 for all spa services.

Cancellation

We understand that there can be on occasions the need to cancel and operate the following policy in fairness to both our customers and ourselves.
We require 14 days’ notice, subject to which guests will be offered the opportunity to rearrange their day or receive a refund less an administration fee (£15).

In the event of a cancellation within 14 days Spa Days or Stays are non-refundable.

Please note that any point we as a business reserve the right to amend or cancel a reservation due to unforeseen circumstances.

Medical/Pregnancy/Allergies

Certain medical conditions may preclude you from having some of the treatments and all treatments are carried out subject to completion of a medical questionnaire. Guests with heart conditions, high/low blood pressure, circulatory disorders, epilepsy, arthritis/rheumatism, diabetes, pregnancy, allergies, recent surgery, cancer (within the last 5 years) should consult their doctor prior to booking and undertake all heat experiences or spa treatments at their own risk. If you have and concerns please notify us in advance.

Vouchers

Please bring a hard copy of any gift vouchers with you to your booking to be surrendered at time of use.

Click here to explore our voucher range for the perfect gift of relaxation.

Directions

Please click here for directions.

Opening hours & further information

Please email spa@fairlawns.co.uk or call 01922 450707 (10am-5pm)

We are open 7 days a week for reservations - 10am – 5pm

Treatments- 10am -8pm (Mon – Fri), 10am-7pm (Saturday), 10am -6pm (Sunday & Bank Holidays)

Christmas - Please note we close Christmas Eve, Christmas Day, Boxing Day and New Year’s Day.