Fairlawns Spa, frequently asked questions

Spa FAQs

All you need to do is ask

You'll find answers to some of our most commonly asked questions below. Can't find what you're looking for? Please get in touch - we'd be happy to help.

  • Do I get access to the facilities if I book a treatment?

    All of our treatments are available to be enjoyed individually, but they don’t include access to the rest of our facilities. If you wish to use the facilities, please book a spa day or add a 3-hour pass to an overnight booking for just £20 per person.

  • What's included in a spa day?

    All of our spa packages are bespoke, but they always include access to the full facilities: gym, pool, hot tubs, hydrotherapy suite, sauna suite, hot drinks and iced waters, and exclusive access to spa lounges with delicious light bites throughout the day. Most packages include a treatment which you can find details for when booking the package.

  • Do you sell vouchers that you don’t have to book a date for?

    All of our spa day and treatment vouchers are available to purchase through Gifted and are generally valid for a year unless it's a special offer with restricted dates. This means your recipient can book whenever they fancy a treat, as long as it’s within the validity period.

     

  • Can children use the spa facilities?

    To create an environment that everyone can enjoy, our spa and health club facilities (including the swimming pool) are for over 16s.

  • Do you have any special offers?

    We update our offers throughout the year and you can see all our available packages here. To be the first to find out about any new offers, sign up to our mailing list and we’ll send you regular newsletters.

  • Do I get free use of the facilities if I book a hotel room?

    As a hotel guest, you'll get full use of our fully-equipped gym at no extra cost. If you want to use the pool, saunas, steam rooms and hot tubs, you can add a 3-hour pass for just £20 per person. Fancy spending a little longer in the spa? You can always combine your stay with a spa day from just £90.

  • What is the maximum number of people I can book in for a Spa Day?

    In order to keep a relaxed atmosphere we limit bookings to six guests per party, we ask that guests are mindful of this when making reservations.

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